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Call13 24 8024 hours, 7 days a week
For general enquiries
Call13 24 81Personal Insurance
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Business Insurance
8:00am to 8:00pm AEDST, Monday to Friday
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Call +61 3 9601 8222
Brokers find you the best possible options
Insurance enables business owners to dream and set big goals with the comfort that their livelihood may have the safety net of insurance. It’s about more than just protecting your assets.
Brokers manage the claims process
Claiming can be stressful. Let’s be honest, the reason you’re having to claim in the first place is enough of a reason to curl in a ball in the corner. Let a broker handle the paper work.
What are the benefits of working with an insurance broker?
Expert Advice
Insurance brokers are risk professionals with years of experience behind them working with a range of clients, so they understand the market. Engaging them means their knowledge is your knowledge.
Tailored Insurance
Brokers take your specific requirements into consideration, researching a range of options to provide you with only those that suit your needs.
A lasting relationship
Your insurance broker will support your ambition as it grows over time. They’ll keep up-to-date with your changing insurance needs to help ensure that your business is protected.
Save time and money
Insurance brokers will organise your insurance for you, identifying which inclusions and policies you need, and those you don’t, helping to save you time and money.
Working with a broker: What to expect
Insuring your risk (or ambition as we like to call it), is crucial to peace of mind and security. A broker can help make sense of all the policy options, providing you with tailored cover specific to your circumstances.
Find the right insurance broker and discuss your specific needs
Some brokers are specialists in a particular field but the majority can help with general insurance. You can use our Find-a-Broker tool to search for brokers in your area or that specialise in your type of business.
Brokers do their due diligence, assuring policies are fit for purpose
Brokers understand the available range of policy wordings and options across insurers, ensuring they are fit for purpose. Each broker is different, but they might choose to show you a few options that suit across a range of prices, including one they might recommend more highly. They’ll offer their professional guidance and be honest about the differences between each policy, letting you consider, compare, and decide.
Brokers will set a policy in motion providing the necessary documents for you to complete
Your broker will arrange your policy and provide you with the necessary documents including your Certificate of Insurance (COI) and Product Disclosure Statement (PDS). You can also read the insurers’ Target Market Determination (TMD) on their website.
Insurance brokers use their specialised knowledge to recommend the right policy options and inclusions for your business
They’ll explain each policy’s inclusions and price, including premium and excess. If your business’s needs become more complex, your broker will search for other suitable alternatives.
Your insurance broker will manage the claims process
Insurance brokers can advocate for you at claims time and will liaise directly with the insurer on your behalf.
Your insurance broker will support you throughout the year as your ambition grows
Your insurance broker will keep in touch and reach out to help you manage your needs if they have changed. You can contact your insurance broker at any time if you have any queries about your insurance needs.
Who pays the broker?
When you partner with an insurance broker, they may receive a commission from the insurer for the leg work involved in advising and administering the placement of insurance policies.
About CGU Insurance
Our ambition is to protect your ambition. We’ve backed small businesses across Australia since 1861. Today, in partnership with insurance brokers, we still protect the ambition of progressive business owners - those who see the world for what it could be, not just for what it is.
Find out more
Find a broker
Our Broker Partners can give you advice so you can choose the right cover.
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