Talk to Us

We're here for you

Whether you need make a claim or to ask a question we're only a phone call away.

For claims

Call13 24 80

24 hours, 7 days a week

For general enquiries

Call13 24 81

Personal Insurance
8:30am to 5:00pm AEDST, Monday to Friday

Business Insurance
8:00am to 8:00pm AEDST, Monday to Friday

Web Chat

Web chat

8:30am to 5:00pm AEDST, Monday to Friday

While overseas

Call +61 3 9601 8222

Need your current policy documents?

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About CGU

CGU Insurance

CGU is a leading commercial, rural and personal lines insurer and a top-three provider of workers compensation insurance.

We offer market-leading products and outstanding service, backed by a 165-year heritage, national reach and the financial strength that comes from being part of Australia’s largest insurance parent, Insurance Australia Group (IAG).

We have built our brand around our customers and our partners and we are committed to providing you with the best possible service.

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