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Whether you need make a claim or to ask a question we're only a phone call away.

For claims

Call13 24 80

24 hours, 7 days a week

For general enquiries

Call13 24 81

Personal Insurance
8:30am to 5:00pm AEDST, Monday to Friday

Business Insurance
8:00am to 8:00pm AEDST, Monday to Friday

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Web chat

8:30am to 5:00pm AEDST, Monday to Friday

While overseas

Call +61 3 9601 8222

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About IAG

CGU is proudly backed by IAG – the largest general insurer in Australia and New Zealand, with a growing presence in Asia.

At IAG, we are working to create a safer, stronger and more confident tomorrow for our customers, partners, communities, shareholders and our people throughout the Asia Pacific.

For generations, our extensive range of general insurance products and services has helped people and communities recover and rebuild from the impact of loss and natural disasters. Our scale, experience and network allow us to be there for you when you need us now, and to see further ahead to anticipate the challenges of tomorrow.

Last year, IAG insured over $2 trillion worth of assets, collected $11.4 billion in premiums and paid out almost $9 billion in claims. Throughout the Asia Pacific we employ over 15,000 people, providing career opportunities, and a diverse and inclusive workplace.

As a market leader, IAG and CGU have a responsibility to deliver today, and plan for the future, so we can help make your world a safer place.

Other leading customer brands in the IAG network include: NRMA Insurance, SGI, WFI and Swann insurance (Australia); NZI, State and AMI (New Zealand); Safety and NZI (Thailand); AAA Assurance (Vietnam); and Parolamas (Indonesia). IAG also has general insurance joint ventures in Malaysia, India and China.

For more information visit www.iag.com.au.