What is Building & Contents Insurance?

When you take out Buildings & Contents Insurance, you’re taking out cover for both the home you live in (including your garage, shed and other structures on your property) plus its contents. It’s the most comprehensive type of home insurance you can take out. How much you’re covered for depends on a few things. You choose the sum insured for both your home and its contents, and then you can choose from three levels of cover – Premium, Quality or Basic. To really wrap your head around what’s covered with our Buildings & Contents Insurance, you should take a look at each Product Disclosure Statement (PDS): Premium – Accidental Damage PDS Quality – Listed Events PDS Basic – Fundamentals PDS

How much does Building & Contents Insurance cost?

When we calculate your home insurance premium, we look at a whole range of factors – from the materials used to build your home to its location. The best way to answer this question is to complete a quick quote .

What isn't covered by Building & Contents Insurance?

This depends on the type of policy you’ve taken out. Each of our Buildings & Contents Insurance policies comes with a Product Disclosure Statement (PDS), which lists out all the exclusions to your cover. We encourage you to read your PDS to see the full list of what is and isn’t covered: Premium – Accidental Damage PDS Quality – Listed Events PDS Basic – Fundamentals PDS

Is Building & Contents Insurance best for me?

Our Building & Contents Insurance is the most popular type of home insurance. Most people choose this comprehensive cover because, if your home is damaged in a weather event or other incident, then it’s pretty likely that your contents will be damaged too. Say, for example, your home is flooded. Not only do you need to repair or replace some of the walls (part of the building) but you will also need to repair or replace carpets, furniture and valuable items (all considered contents). Please read through these Product Disclosure Statements (PDSs) to get a better idea of whether Building & Contents Insurance is right for you: Premium – Accidental Damage PDS Quality – Listed Events PDS Basic – Fundamentals PDS

Building and Contents Insurance

Get a quick quote

Compare Building & Contents Insurance

CGU’s combined Building & Contents Insurance is our most popular type of home insurance, giving you cover for both your home and the many things inside it. You’ve got three options for your Building & Contents Insurance.

Premium cover

Accidental damage

Enjoy ultimate peace of mind with CGU's highest level of cover for your contents. As well as cover for events like flood, fire and theft, Premium will cover you for almost any type of accidental loss or damage. What’s more, your contents are covered anywhere in Australia and NZ for up to 90 days at a time.

Quality cover

Listed events

Get exceptional value for money with Quality cover, and know that you’re covered for a very wide range of natural disasters, weather events, break-ins and more.

Basic cover

Fundamentals

Basic has you covered for floods, fires, break-ins and more. You’ll be pleasantly surprised at just how much cover you get!

Compare our three covers

Accidental damage or accidental loss
Valuable items
Jewellery, mobile phones, tablets, laptops, cameras & photography equiptment, portable music players etc
Optional additional valuables cover
Worldwide cover for up to 90 consecutive days (with a reduced excess of $250)
Contents at home in the open air
Burning out of electrical motors
for motors up to 15 years old
Food spoilage
Following certain events, see the PDS for details
Vet expenses if your pet is injured in a road accident
Flood Cover
New-for-old replacement cover (Contents)
Alternative accommodation
Paid in addition to the sum insured
(Up to 10% sum insured)
Removal of debris and demolishing costs
Paid in addition to the sum insured
(Up to 10% sum insured)
Architects, surveyors and legal fees
Paid in addition to the sums insured
(Up to 10% sum insured)
Credit card and transaction card misuse
Replacing keys and recoding of locks and barrels
Fine art, paintings and works of art
Up to $20,000 per item unless specified (includes GST)
CDs, DVDs, Blu-Ray discs and software
Up to $20,000 per item or boxed set
(includes GST)

Premium cover

Accidental damage

Yes
20% of sums insured or $7,500 whichever is greater
(includes GST)
(up to $2,500 per item)
Yes
Yes
Yes
Yes
Up to $500 (includes GST) under this additional cover
Yes
Up to $500
(includes GST)
Yes
Yes
Yes
Yes
Yes
Yes
$5,000 (includes GST)
Yes
Yes
Yes

Get a quote

Quality cover

Listed Events

No
20% of sums insured or $5,000 whichever is greater
(includes GST)
(up to $2,500 per item)
Yes
Up to $2,000 for the events listed
(includes GST)
Yes
Yes
Up to $500 (includes GST) under this additional cover
Yes
Up to $500
(includes GST)
Yes
Yes
Yes
Yes
Yes
Yes
$5,000
(includes GST)
Yes
$1,000 (includes GST)
Yes
Yes

Get a quote

Basic cover

Fundamentals

No
$2,000 in total
(includes GST)
(up to $1,000 per item)
No
Up to $1,000 for the events listed
(includes GST)
No
No
No
Yes
Yes
Yes
Yes
Yes
Yes
$1,000
(includes GST)
Yes
$1,000 (includes GST)
Yes
Yes

Get a quote

Terms and conditions apply to all cover types so please review the PDS for full terms and conditions.

Looking for home insurance in SA, WA or the NT?

Our home insurance is now only available through our partners and brokers in South Australia, Western Australia and the Northern Territory.

Insurance partners Insurance brokers

Do you know how much your home and contents are worth?

Use our building and contents calculators to get an estimate¹.

Home building calculator
Home contents calculator

Building & Contents Insurance FAQs

What is Building & Contents Insurance?
When you take out Buildings & Contents Insurance, you’re taking out cover for both the home you live in (including your garage, shed and other structures on your property) plus its contents. It’s the most comprehensive type of home insurance you can take out.

How much you’re covered for depends on a few things. You choose the sum insured for both your home and its contents, and then you can choose from three levels of cover – Premium, Quality or Basic.

To really wrap your head around what’s covered with our Buildings & Contents Insurance, you should take a look at each Product Disclosure Statement (PDS):
How much does Building & Contents Insurance cost?

When we calculate your home insurance premium, we look at a whole range of factors – from the materials used to build your home to its location.

The best way to answer this question is to complete a quick quote.
What isn't covered by Building & Contents Insurance?
This depends on the type of policy you’ve taken out. Each of our Buildings & Contents Insurance policies comes with a Product Disclosure Statement (PDS), which lists out all the exclusions to your cover.

We encourage you to read your PDS to see the full list of what is and isn’t covered:
Is Building & Contents Insurance best for me?
Our Building & Contents Insurance is the most popular type of home insurance. Most people choose this comprehensive cover because, if your home is damaged in a weather event or other incident, then it’s pretty likely that your contents will be damaged too.

Say, for example, your home is flooded. Not only do you need to repair or replace some of the walls (part of the building) but you will also need to repair or replace carpets, furniture and valuable items (all considered contents).

Please read through these Product Disclosure Statements (PDSs) to get a better idea of whether Building & Contents Insurance is right for you:

Understanding your Building & Contents Insurance quote

Amount insured

Whether you’re insuring your building, your contents or both, the higher the sum you choose to insure then the higher your premium will be.

Your location

Some areas are more prone to burglary or damage than others. CGU calculates the probability of an event occurring in your area and applies it to your premium.

Your excess

The higher your excess (which is the amount you pay when you make a claim), the lower your premium will be. This is entirely up to you.

How the house is built

Some building materials are more prone to damage or are more expensive to replace than others.

It’s the little things that make our Buildings & Contents Insurance better

Trusted network of repairers

If you need to make emergency repairs to your home, trust CGU to get the job done. Our reliable network of repairers will fix it, fast.
New-for-old replacement

If the contents of your home are damaged or destroyed, we won’t ask you how old they were. Instead, we may replace the item with the nearest equivalent new item.
Great claims service

We go out of our way to make the claims process hassle-free, and we pay valid claims as quickly as we can. After all, you’ve got other things to worry about.

Need help?

We’re here to help you when you are working out which home insurance policy is right for you. Our friendly CGU insurance specialists can answer all your questions, or you can turn to an insurance adviser for help in assessing your risk and working out the right cover for your needs.

Get a quick quote Speak to a CGU specialist

Product Disclosure Statements

Before you decide on the cover that’s right for you, read the Product Disclosure Statement (PDS) and Target Market Determinations. In the PDS you’ll learn everything you need to know about what’s covered and what’s not.

For previous policy booklets, check our policy booklets page.

Whenever you need us, we're right here

Your very own claims specialist

In most cases, you’ll deal with one person from CGU. They’re here to answer your questions and support you throughout the claim.
Making sure you're OK

If your home is badly damaged and you find yourself without anywhere to live, we’ll look after you with temporary accommodation for up to 12 months.
How to claim

Step 1. Call 13 24 80 with your policy number and any details you have (like where the incident happened and if anyone else was involved).

Step 2. We’ll assign one of our consultants to your claim and give you a claim reference number.

CGU Flood Cover

CGU includes flood cover as a policy feature on Home and Landlords insurance. This ensures that all customers are covered for damage caused by water giving you peace of mind when water damage occurs.

CGU Flood Cover additional information

Need to make an insurance claim?

Step 1. Call 13 24 80 with your policy number and any other information about the incident handy.

Step 2. We’ll kick off the claims process, and keep you informed every step of the way.

Visit the Claims hub

Get a Building & Contents Insurance Quote Today

Get a quick quote

Other Home Insurance Products

Building Insurance

Contents Insurance

Landlords Insurance

Building and Contents Insurance

Compare Building & Contents Insurance

Premium cover

Quality cover

Basic cover

Premium cover

Quality cover

Basic cover

Looking for home insurance in SA, WA or the NT?

Do you know how much your home and contents are worth?

Building & Contents Insurance FAQs

What is Building & Contents Insurance?

How much does Building & Contents Insurance cost?

What isn't covered by Building & Contents Insurance?

Is Building & Contents Insurance best for me?

Understanding your Building & Contents Insurance quote

Amount insured

Your location

Your excess

How the house is built

It’s the little things that make our Buildings & Contents Insurance better

Trusted network of repairers

New-for-old replacement

Great claims service

Need help?

Product Disclosure Statements

Whenever you need us, we're right here

Your very own claims specialist

Making sure you're OK

How to claim

CGU Flood Cover

Need to make an insurance claim?

Get a Building & Contents Insurance Quote Today

Other Home Insurance Products

Things you should know