Talk to Us

We're here for you

Whether you need make a claim or to ask a question we're only a phone call away.

For claims

Call13 24 80

24 hours, 7 days a week

For general enquiries

Call13 24 81

Personal Insurance
8:30am to 5:00pm AEDST, Monday to Friday

Business Insurance
8:00am to 8:00pm AEDST, Monday to Friday

Web Chat

Web chat

8:30am to 5:00pm AEDST, Monday to Friday

While overseas

Call +61 3 9601 8222

Need your current policy documents?

Request business documents Request personal documents

Claims for employers

We will partner with you to reduce workplace injuries and achieve sustainable return to work outcomes.

CGU provides excellent claims management

  • National knowledge and scale that drives outcomes
  • Dedicated and experienced claims staff to provide expert advice on all aspects of claims management
  • Positive outcomes delivered by maintaining tight control of your claims and regular liaison with all parties
  • Proactive claims strategies that meet legislative obligations and deliver flexibility for employers
  • Results that drive positive premium impacts
  • Early indications of claim trends
  • Benchmarking against your peers
  • Outstanding customer service.

The information contained in this section is provided as general information only. It must not be considered legal advice. If you have any queries, please contact your case manager or WorkCover TAS directly on telephone (03) 6233 7657 (outside Tasmania), 1300 366 322 (within Tasmania).

Online notification

Notify us

You can notify CGU of an injury in just a few minutes using our online notification system.

Launch online notification