Talk to Us
We're here for you
Whether you need make a claim or to ask a question we're only a phone call away.
For claims
Call13 24 8024 hours, 7 days a week
For general enquiries
Call13 24 81Personal Insurance
8:30am to 5:00pm AEDST, Monday to Friday
Business Insurance
8:00am to 8:00pm AEDST, Monday to Friday
While overseas
Call +61 3 9601 8222Broker claims
Download a form for your policy and start a claim
If your claim is for glass damage only, call us on 13 24 80.
Find the right form for your policy, fill it out and send it back. You can find instructions inside each form on how to return it to us.
Claim forms
- Professional indemnity insurance notification form
- Boat claim form
- Electrical damage claim form
- Personal accident or illness claim form
- Personal public liability notification form
- Audit costs insurance claim form
- Tax audit insurance claim form
- Combined professional indemnity and broadform liability claim form
- Fidelity notification claim form
- Defamation insurance notification form
- Directors and officers liability insurance notification form
- Employment practices liability insurance notification form
- Liability notification form
- Malpractice insurance notification form
Claims portal
The claims portal can be used to lodge the following types of claims:-
Home Insurance
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Landlords
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Padlock
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ISR (Industrial Special Risks)
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Business Pack
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Office Pack
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Domestic Motor
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Commercial Motor
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Fleet Motor
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Farm Motor
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Farm Pack
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Motor Trade