We're here for you
Whether you need make a claim or to ask a question we're only a phone call away.
For claims
Call13 24 8024 hours, 7 days a week
For general enquiries
Call13 24 81Personal Insurance
8:30am to 5:00pm AEDST, Monday to Friday
Business Insurance
8:00am to 8:00pm AEDST, Monday to Friday
While overseas
Call +61 3 9601 8222Talk to us in your language
Here’s how we can help you understand our insurance in your language
Interpreting services
There are two ways to talk to us using an interpreting service.
Call us
When you call, let us know you’d like to use an interpreter and we’ll arrange it for you. Our consultants have access to over 150 languages through independent interpreter services.
Call us on 13 24 81 (8am–8pm AEST, Mon–Fri).
Contact Translating and Interpreting Services
Translating and Interpreting Services (TIS) are available 24/7 and their interpreters speak over 160 languages. They’re available over the phone and in person.
Book an appointment with TIS, or call them on 131 450.