Talk to Us

We're here for you

Whether you need make a claim or to ask a question we're only a phone call away.

For claims

Call13 24 80

24 hours, 7 days a week

For general enquiries

Call13 24 81

Personal Insurance
8:30am to 5:00pm AEDST, Monday to Friday

Business Insurance
8:00am to 8:00pm AEDST, Monday to Friday

Web Chat

Web chat

8:30am to 5:00pm AEDST, Monday to Friday

While overseas

Call +61 3 9601 8222

Need your current policy documents?

Request business documents Request personal documents

NSW Insurance Duty Exemption

As part of their budget announcements, the NSW Government introduced legislation to make insurance more affordable for small businesses by removing stamp duty from certain insurance products.

From 1 January 2018, small businesses (generally with under $2 million in turn over) are not required to pay stamp duty on certain types of insurance if they declare their business is eligible for the exemption.

Obtaining a stamp duty exemption

The NSW Government requires small businesses that are eligible for an exemption to complete a declaration confirming they meet the exemption criteria.

When you take out a new eligible business insurance policy with us, we’ll apply the exemption once we receive your written declaration.

If you’re an existing customer, you’ll also need to declare your eligibility prior to the renewal of your policy.

In addition to the small business stamp duty exemption, effective 1 January 2018, farmers and growers are no longer required to pay stamp duty on crop and livestock insurance.

This will be automatically applied for eligible customers, and does not require a declaration.

For more information, see the Frequently Asked Questions below, or visit the NSW Government website www.revenue.nsw.gov.au/taxes/insurance

Declare your exemption by visiting the declaration pages:

 

For personal insurance:   For business insurance:
 

Frequently asked Questions