We're here for you
Whether you need make a claim or to ask a question we're only a phone call away.
For claims
Call13 24 8024 hours, 7 days a week
For general enquiries
Call13 24 81Personal Insurance
8:30am to 5:00pm AEDST, Monday to Friday
Business Insurance
8:00am to 8:00pm AEDST, Monday to Friday
While overseas
Call +61 3 9601 8222Partner Repairers
Learn about our network of Partner Repairers
Why choose our Partner Repairers?
Car accidents happen, and when they do you can have confidence knowing you have access to our Partner Repairers. It’s a network made up of almost 400 repairers across Australia, chosen based on:
With our Partner Repairers, we know our customers will get the highest standards of quality, safety and service.
How do we ensure a quality service with our Partner Repairers?
We offer a lifetime guarantee on the workmanship of all authorised repairs for as long as you own the car.
We regularly monitor our Partner Repairers to make sure they deliver a high quality of repairs and great service.
What are the benefits of using our Partner Repairers?
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Genuine parts
Our repairers use genuine manufactured parts, with some exceptions (like radiators and glass)
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Lifetime guarantee
You'll have a lifetime guarantee for the workmanship of all authorised repairs, for as long as you own the car
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Speedy return of your car
On average, driveable cars will be repaired in less than a week of going in for repair
Find a Partner Repairer near you
Search by suburb or repairer name.
Please note that for each repairer listed in your search, we confirm we have a relevant interest in them meaning there is a financial, contractual or other arrangement between us.
How do I book a Partner Repairer?
Before you book a Partner Repairer, you’ll need to make a claim. Call us on 13 24 80 anytime 24/7 to start a new a claim.
