Talk to Us

We're here for you

Whether you need make a claim or to ask a question we're only a phone call away.

For claims

Call13 24 80

24 hours, 7 days a week

For general enquiries

Call13 24 81

Personal Insurance
8:30am to 5:00pm AEDST, Monday to Friday

Business Insurance
8:00am to 8:00pm AEDST, Monday to Friday

Web Chat

Web chat

8:30am to 5:00pm AEDST, Monday to Friday

While overseas

Call +61 3 9601 8222

Need your current policy documents?

Request business documents Request personal documents

Travel Insurance

Looking for Travel Insurance?

You can get Travel Insurance through our partners.

Important documents

Download past Travel Insurance policy booklets

We’re here when you need us

Emergency assistance

Call our 24/7 emergency hotline if you run into trouble on holiday.

From overseas: +61 2 8895 0698

From Australia: (02) 8895 0698

Claims

It’s simple and easy to make a claim. Call us to get started.

From Australia: 13 24 80

From overseas: +61 3 9601 8222

Learn more