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Whether you need make a claim or to ask a question we're only a phone call away.

For claims

Call13 24 80

24 hours, 7 days a week

For general enquiries

Call13 24 81

Personal Insurance
8:30am to 5:00pm AEDST, Monday to Friday

Business Insurance
8:00am to 8:00pm AEDST, Monday to Friday

Web Chat

Web chat

8:30am to 5:00pm AEDST, Monday to Friday

While overseas

Call +61 3 9601 8222

Need your current policy documents?

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How do I choose a treatment provider?

You can choose your own doctor for treatment, or your employer may have an appointed company doctor or medical centre.

Your employer or CGU may require you to be examined by a doctor of their choice. These reviews are intended to provide medical opinion and information to assist the return to work process. Medical treatment can only be administered with your consent by your nominated treating doctor.