Talk to Us

We're here for you

Whether you need make a claim or to ask a question we're only a phone call away.

For claims

Call13 24 80

24 hours, 7 days a week

For general enquiries

Call13 24 81

Personal Insurance
8:30am to 5:00pm AEDST, Monday to Friday

Business Insurance
8:00am to 8:00pm AEDST, Monday to Friday

Web Chat

Web chat

8:30am to 5:00pm AEDST, Monday to Friday

While overseas

Call +61 3 9601 8222

Need your current policy documents?

Request business documents Request personal documents

Getting the right home and contents insurance in the ACT

Live in Canberra or its surrounds? Make sure you’ve got home and contents insurance tailored for life in the Australian Capital Territory.

Creating a home in the nation’s capital

It’s rare that an entire city is architecturally designed. Canberra is one of them. Designed by famed architects Walter and Marion Burley Griffin, the master plan revolves around seven ‘satellite cities’ separated by beautiful nature reserves. Whichever of these regions you live in, you’ll enjoy easy to access everything you need for work, life, education, healthcare and recreation.

Talk to any Canberra resident about why they love where they live, and chances are you’ll hear them claim that Australia’s capital has it all. A thriving cultural scene thanks to the abundance of incredible galleries and museums. An outdoors vibe thanks to its proximity to nature and residents’ tendency to get out amongst it. Strong work opportunities, with many leading thinkers in business, government, education and research living and working here. 

With so many drawcards, it’s little wonder that Canberra is home to Australia’s fastest-growing suburbs.

Get inspiration on where to live in Canberra

Insurance tips for living in the ACT

Unfortunately, the nation’s capital is not immune to natural disasters. In and around Canberra, floods and bushfires are more common than other disasters like major storms and earthquakes – yet all have taken their toll.

By far the worst was the January 2003 bushfire which swept through the southern suburbs of Canberra and destroyed 500 homes. For these homeowners, who suffered through the emotional and physical trauma of a devastating disaster, having the right home and contents insurance would have provided some form of relief. With insurance behind them, they could pick themselves up and rebuild their lives.

Need to check your insurance?

No matter where you live in the ACT, you could be affected by a natural disaster. Make sure you check your home insurance regularly – not only that you’ve got insurance, but you’ve got the right amount of cover for your home and its contents. There would be nothing worse than having home insurance, only to discover too late that you were under-insured.