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Whether you need make a claim or to ask a question we're only a phone call away.
For claims
Call13 24 8024 hours, 7 days a week
For general enquiries
Call13 24 81Personal Insurance
8:30am to 5:00pm AEDST, Monday to Friday
Business Insurance
8:00am to 8:00pm AEDST, Monday to Friday
While overseas
Call +61 3 9601 8222Distribution partners – Target Market Determinations
We distribute an extensive range of market-leading general insurance products through selected distribution partners like banks, credit unions, and health funds.
These are the Target Market Determinations (TMD) for retail general insurance products we distribute through our partners.
A TMD helps you understand the types of people and members (called the ‘class of customers’) our insurance policies are designed for, considering their needs, objectives, and financial situations.
If you’re not sure which TMD is the one for your general insurance policy, contact the distributor you purchased the insurance from.
Home & Contents
Home Building and/or Home Contents
Landlord
Landlord Buildings and/or Landlords Contents
Motor & Motorcycle
Motor Vehicle
Car
Effective for Driva New Business car insurance policies commencing from 21 December 2022. For Motorcycle policies please refer to the Motor Vehicle TMD listed above.
CGU (Driva only) - TMDCA004 (PDF, 55.15 KB)