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Call13 24 8024 hours, 7 days a week
For general enquiries
Call13 24 81Personal Insurance
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Business Insurance
8:00am to 8:00pm AEDST, Monday to Friday
While overseas
Call +61 3 9601 8222Partner policy booklets
Product Disclosure Statements (PDS)
For policies that started from 3 July 2023, or were renewed from 3 July 2023. Includes Landlord Building, Landlord Contents, and Landlord Building & Contents.
For policies that started from 3 July 2023, or were renewed from 3 July 2023. Includes Comprehensive Plus, Third Party Fire & Theft and Third Party Property Damage.
For policies that started from 3 July 2023, or were renewed from 3 July 2023. Includes Home Buildings Plus, Home Contents Plus and Home Buildings & Contents Plus.
Target Market Determinations (TMD)
For policies that started from 3 July 2023, or were renewed from 3 July 2023. Includes Landlord Building, Landlord Contents, and Landlord Building & Contents.
For policies that started from 3 July 2023, or were renewed from 3 July 2023. Includes Comprehensive Plus, Third Party Fire & Theft and Third Party Property Damage.
For policies that started from 3 July 2023, or were renewed from 3 July 2023. Includes Home Buildings Plus, Home Contents Plus and Home Buildings & Contents Plus.
Premium Excess and Discount Guides (PED)
For policies that started from 3 July 2023, or were renewed from 3 July 2023. Includes Landlord Building, Landlord Contents, and Landlord Building & Contents.
For policies that started from 3 July 2023, or were renewed from 3 July 2023. Includes Comprehensive Plus, Third Party Fire & Theft and Third Party Property Damage.
For policies that started from 3 July 2023, or were renewed from 3 July 2023. Includes Home Buildings Plus, Home Contents Plus and Home Buildings & Contents Plus.
Key Facts Sheet (KFS)
For policies that started from 3 July 2023, or were renewed from 3 July 2023. Includes Home Buildings Plus, Home Contents Plus and Home Buildings & Contents Plus.
For policies that started from 3 July 2023, or were renewed from 3 July 2023. Includes Home Buildings Plus, Home Contents Plus and Home Buildings & Contents Plus.
Product Disclosure Statements (PDS)
For policies that started, or were renewed from 1 November 2023. Includes Comprehensive Plus, Third Party Fire & Theft and Third Party Property Damage.
Previous Policies
For policies that started, or were renewed from 21 December 2022–31 October 2023. Includes Comprehensive Plus, Third Party Fire & Theft and Third Party Property Damage.
Target Market Determinations (TMD)
For policies that started from 21 December 2022, or were renewed from 21 December 2022. Includes Comprehensive Plus, Third Party Fire & Theft and Third Party Property Damage.
Premium Excess and Discount Guides (PED)
For policies that started, or were renewed from 1 November 2023. Includes Comprehensive Plus, Third Party Fire & Theft and Third Party Property Damage.
Previous Policies
For policies that started, or were renewed from 21 December 2022–31 October 2023. Includes Comprehensive Plus, Third Party Fire & Theft and Third Party Property Damage.
Glossary
Product Disclosure Statement (PDS)
The PDS has the full details on a policy including what’s covered and what’s not, limits and conditions.
Policy Wordings
The Policy Wording has the full details on a policy including what’s covered and what’s not, limits and conditions.
Target Market Determination (TMD)
A TMD helps you understand the types of people (called the ‘class of customers’) our insurance policies are designed for, considering their needs, objectives, and financial situations.
Premium, Excess & Discounts Guide (PED)
The PED has information on how we calculate your premium, how much you might need to pay if you make a claim, and discounts you may be eligible for.
Key Fact Sheets (KFS)
The KFS has quick information about a policy, including events we cover and some conditions. It doesn't include everything, read the PDS before making a decision about your insurance.
Can’t see the booklet you’re looking for?
If you’re looking for older documents, you can call us on 13 24 81 (8am–8pm AEST, Mon–Fri).
For business insurance, you can also find your previous policy documents when you log in to your account.
