Talk to Us

We're here for you

Whether you need make a claim or to ask a question we're only a phone call away.

For claims

Call13 24 80

24 hours, 7 days a week

For general enquiries

Call13 24 81

Personal Insurance
8:30am to 5:00pm AEDST, Monday to Friday

Business Insurance
8:00am to 8:00pm AEDST, Monday to Friday

Web Chat

Web chat

8:30am to 5:00pm AEDST, Monday to Friday

While overseas

Call +61 3 9601 8222

Need your current policy documents?

Request business documents Request personal documents

Why use an insurance adviser?

An insurance adviser or broker can save you time and money by ensuring you have the cover you need.

Just like an accountant or lawyer who provides you with professional advice, based on years of training and experience, a qualified insurance adviser can do the same with your insurance.

When arranging insurance, many people don’t seek out advice or fully understand the details of their policy, and can unfortunately be underinsured in their time of need.

An insurance broker can give you advice to make sure you have the right cover for your situation.

An adviser can help you assess your risks, and suggest what cover will best suit your insurance needs. They can help you take out a policy, and will also explain your policy and any special situations you need to be aware of.

CGU distributes its insurance products through a nationwide network of over 1000 insurance advisers, authorised representatives and other distribution partners such as financial institutions.

Speak with a business insurance specialist

Our team of friendly business insurance specialists can help you understand what covers are available for your business.