Talk to Us

We're here for you

Whether you need make a claim or to ask a question we're only a phone call away.

For claims

Call13 24 80

24 hours, 7 days a week

For general enquiries

Call13 24 81

Personal Insurance
8:30am to 5:00pm AEDST, Monday to Friday

Business Insurance
8:00am to 8:00pm AEDST, Monday to Friday

Web Chat

Web chat

8:30am to 5:00pm AEDST, Monday to Friday

While overseas

Call +61 3 9601 8222

Need your current policy documents?

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Preparing for natural disasters

If you live or work in a high risk natural disaster area, being prepared and understanding your risks is essential.

 

If a natural disaster hit what would you do?

We’ve prepared checklists to help you prepare your home or business for the possibility of a cyclone, bushfire or flood.

Want to know what you’re covered for under your CGU policy well before a disaster strikes? Contact CGU on 13 24 81, or speak to your insurance adviser.

In case of an emergency, contact our claims team directly on 13 24 80.